Returning Vehicles
When returning a vehicle, you must notify the Arbitration manager and the vehicle must be accepted. If a vehicle is returned for any reason, no more than 200 miles will be allowed in excess of the original miles when it sold at MAA.
The vehicle must be in the same or better condition when returned then when purchased.
The maximum allowable expense reimbursement for a returned vehicle is $600.00 (transportation expenses only)
Lost profits, commissions, vehicle reconditioning, floor plan fees etc will not be reimbursed.
Late Title Policy
Seller has 30 calendar days to provide a negotiable title to the buyer. If a title is not provided within 30 calendar days, the buyer may return the vehicle. Buyer must provide 24 hour notice to MAA office manager for all vehicles being returned for late title, regardless of how late the title is. All other rules for returning vehicles apply.
**Regardless of the 24 hour notice, if the title arrives at Metro Auto Auction before the vehicle, SALE STAYS TOGETHER.**
Revised Policy Date: 04/03/2023